We really liked the food, the hotel stuff was really friendly, the pools were nice, the rooms were well maintained and clean. Unfortunately, you also cannot make reservations for the restaurants, so your best bet is to eat at 6 pm or very late in the evening. If you go anywhere at 7 pm, they'll tell you that you will have to wait at least one hour to get a table, or get room service (i.e.

Unless you go to have dinner at 6 pm or 9:30 pm, you won't get a table in the restaurants because they are above capacity. We woke up involuntary because of room cleaning every single day.Ģ. You hear it more when it's a room close to you (like a vibration alarm), less when they start further away. It was impossible to sleep in, due to noise: you hear it a lot when room service moves around furniture to clean the rooms, and they start from 8 am in the morning. We enjoyed our stay, but we will not go back to this resort.ġ. I you want sun all day, this is not the hotel for you.

Be sure to read the fine line - they say $299 is the price but the fine print says you have to pay the additional $$ to get the discounted rate if you do a membership.ĭaniel on the beach was OUTSTANDING and every day he made sure we were happy with our chairs and umbrella's. It was just after we arrived and she was disrespectful of what we said. The timeshare conversation became pushy and the woman would not stop. If you had a black wristband on, you were given all access and the best seats for dining. We did not know this property had a 'caste system' with the different color wristbands telling the staff if you were high enough to get their service. Upon arrival and after check-in, the tour desk (which is really the timeshare-like membership sales staff) approached us. The breakfast buffet was good, not great, but Mario made the experience feel special! The mexican dinner was awful with a very limited menu. The only restaurant where you had to wait 15 minutes to be told there was a 30-minute wait.)įuego restaurant is excellent as is the Thai. (However the check-in process with the hostess was ridiculous. In particular, the Italian restaurant with our server, Aron, was superb. The food was above average, if not excellent, at some of the restaurants.

The property itself is on a beach that is almost unwalkable throughout most of the day.

Sun palace all inclusive adults only